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Why do FAQs matter?FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
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What is an FAQ section?An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
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Where can I add my FAQs?FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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What is your return policy?We accept returns within 30 days of purchase. Items must be in their original condition and packaging. Please contact our customer service team to initiate a return.
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How do I maintain my salon equipment?Regular maintenance is key to ensuring the longevity of your equipment. Clean your equipment daily with a mild disinfectant and check for any signs of wear and tear. For specific maintenance tips, refer to the user manual provided with your purchase.
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Can I preorder equipment in different colors and designs?Absolutely! We offer preorder options for equipment in various colors and designs. Contact our customer service team to discuss your preferences and place a preorder.
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What payment methods do you accept?We accept all major credit cards, PayPal, and offline payments. If you have any questions about payment options, feel free to reach out to us.
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How long does shipping take?We aim to process and ship your order within 2-3 business days. Delivery times vary based on your location, but you can expect your equipment to arrive within 5-7 business days after shipping.
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